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We train your employees on how to use Generative AI with a safety, privacy and compliance focus.

HR

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Succession planning and talent develpment

A succession planning and talent development workshop focuses on identifying and nurturing internal talent for key roles within an organization. It includes activities like skills assessment, mentorship programs, and career path planning to ensure a pipeline of capable leaders and skilled employees for future organizational needs.

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Candidate communications

Discover how to elevate candidate communication using Gen AI. Tailor messages with personalized outreach, integrate chatbots for instant responses, automate follow-ups, offer AI-driven interview preparation, analyze feedback for insights, optimize strategies, and prioritize data privacy. Enhance candidate engagement and streamline recruitment processes in the insurance sector.

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Job postings and descriptions

Learn how to leverage Gen AI for job postings and descriptions effectively. Understand your audience, gather insights, craft compelling descriptions, optimize for search engines, personalize content, test variations, automate candidate matching, monitor performance, and stay updated with industry trends. Streamline your recruitment process and attract top talent.

Finance

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Fraud detection

Discover how finance personnel in insurance companies can leverage Gen AI for fraud detection. Define objectives, collect and preprocess data, choose appropriate AI algorithms, train models, implement real-time monitoring, enhance identity verification, conduct risk assessments, collaborate with teams, and continuously improve capabilities for effective fraud detection and risk mitigation.

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Financial reporting

A financial reporting workshop with Gen AI trains personnel in automating data collection, analysis, and report generation for faster and more accurate financial insights. It covers AI-powered predictive analytics, anomaly detection, and customizable reporting tools to streamline financial processes, improve decision-making, and enhance overall operational efficiency.

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Portfolio management and asset allocation

A Portfolio Management and Asset Allocation workshop using Gen AI educates personnel on leveraging AI algorithms for data-driven investment decisions. It covers risk assessment, portfolio optimization, and asset allocation strategies, enhancing efficiency by automating analysis, identifying opportunities, and improving overall investment performance through AI-driven insights and optimization techniques.

Marketing

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Predicting customer lifetime value (CLV)

Learn how to predict Customer Lifetime Value (CLV) using Gen AI in insurance marketing. Define objectives, gather and clean customer data, choose AI algorithms, train models, engineer features, validate and optimize predictions, generate CLV insights, and continuously monitor and update models for accurate and effective customer value forecasting.

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Customer segmentation and targeting

Learn to use Gen AI for customer segmentation and targeting. Define goals, gather and clean data, choose AI algorithms, train models, engineer features, validate and optimize, generate segments, develop targeted strategies, monitor campaigns, and evaluate outcomes. Enhance marketing effectiveness and personalize customer experiences for improved ROI.

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Customer journey mapping

A Customer Journey Mapping workshop with Gen AI guides personnel in using AI-driven analytics to map and optimize customer experiences. It includes data integration, sentiment analysis, and predictive modeling to streamline processes, identify pain points, and enhance customer satisfaction, leading to more efficient and impactful customer journey design and management.

Sales

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Lead generation

Discover how Gen AI enhances lead generation for insurance sales professionals. Define target audience, gather and clean data, choose AI algorithms, train models, engineer features, generate leads, personalize outreach, automate follow-ups, track performance, and optimize campaigns. Augment capabilities and improve conversion rates with AI-driven lead generation strategies.

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Cross selling and upselling

Empower insurance sales teams with Generative AI for cross-selling and upselling. Define goals, gather and clean data, choose AI algorithms, train models, generate personalized recommendations, incorporate contextual insights, present effectively, monitor performance, and gather feedback for continuous improvement. Boost revenue and customer engagement with AI-driven sales strategies.

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Customer retention strategies

A Customer Retention Strategies workshop with Gen AI educates personnel on leveraging AI for targeted retention tactics. It covers data analysis, predictive modeling, and personalized engagement to automate retention efforts, identify at-risk customers, and optimize strategies, increasing efficiency in retaining customers and enhancing long-term loyalty and profitability.

Operations

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Supply chain management

Transform insurance supply chain management with Gen AI. Define goals, gather and clean data, choose AI algorithms, train models, forecast demand, optimize inventory, enhance supplier relationships, automate procurement and logistics, monitor performance, and drive continuous improvement. Boost efficiency, reduce costs, and enhance customer satisfaction with AI-driven supply chain strategies.

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Workflow optimization

Learn how to optimize workflows with Gen AI for insurance operations. Identify challenges, gather data, analyze with AI, optimize steps, implement predictive insights, and monitor for continuous improvement. Streamline processes, reduce errors, and enhance efficiency with data-driven workflow optimization strategies tailored for operations personnel.

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Data analytics and reporting

A Data Analytics and Reporting workshop with Gen AI instructs personnel in AI-powered data analysis and reporting. It covers data integration, visualization, and predictive analytics to automate insights generation, enhance decision-making, and increase operational efficiency by reducing manual tasks and providing actionable intelligence for informed strategies and improved performance.

IT

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Automated data processing

An Automated Data Processing workshop with Gen AI trains personnel in AI algorithms for efficient data handling. It covers data extraction, cleansing, and transformation using automation tools, reducing manual errors, improving data quality, and increasing efficiency in data processing tasks for better decision-making and streamlined operations.

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Capacity planning

A Capacity Planning workshop with Gen AI educates personnel in AI-driven techniques for optimizing resource allocation. It covers data analysis, demand forecasting, and predictive modeling to automate capacity planning, improve resource utilization, and enhance operational efficiency by aligning resources with demand, minimizing waste, and maximizing productivity across the organization.

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Fraud prevention

A Fraud Prevention workshop with Gen AI instructs IT personnel in AI-powered techniques for detecting and preventing fraud. It covers data analysis, anomaly detection, and real-time monitoring to automate fraud detection processes, enhance accuracy, and increase efficiency by proactively identifying and mitigating fraudulent activities in real time.

Legal

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Regulatory compliance monitoring

A Regulatory Compliance Monitoring workshop with Gen AI educates legal personnel in AI-driven compliance solutions. It covers data analysis, risk assessment, and automated monitoring to streamline compliance processes, enhance accuracy, and increase efficiency by identifying and addressing regulatory issues proactively, reducing manual effort, and improving compliance management practices.

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Legal research and document review

A Legal Research and Document Review workshop with Gen AI trains legal personnel in AI-driven research and review processes. It covers AI-powered document analysis, case law research, and contract review to streamline legal research, improve accuracy, and increase efficiency by automating tasks, reducing manual effort, and enhancing decision-making in legal matters.

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Data privacy compliance

A Data Privacy Compliance workshop with Gen AI educates legal personnel in AI-powered compliance solutions. It covers data analysis, privacy policy assessment, and automated monitoring to streamline compliance with data protection regulations, enhance accuracy, and increase efficiency by identifying risks, automating compliance checks, and improving data privacy management practices.

R&D

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Product design and prototyping

This generative AI workshop equips R&D personnel with skills to leverage AI models in product design and prototyping - generating conceptual designs from requirements, optimizing prototypes through simulations, rapidly iterating using AI's solution space exploration capabilities, and accelerating the innovation process for new product development.

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Identify emerging risks

This generative AI workshop equips R&D personnel with techniques to leverage AI models for identifying emerging risks - analyzing vast data sources, detecting early warning signals, generating risk scenarios, simulating potential impacts, and providing actionable insights to mitigate risks proactively in the research and development process.

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Synthetic data generation

This generative AI workshop trains R&D personnel in synthetic data generation using AI models - creating realistic yet privacy-preserving datasets for research, simulation, and testing purposes. Techniques include modeling complex distributions, adhering to data constraints, and generating diverse, high-fidelity synthetic data to accelerate R&D while protecting sensitive information.

Customer Service

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Automated Issue Routing

This generative AI workshop trains customer service personnel to automate issue routing using AI models - interpreting customer inquiries, categorizing issues based on context, automatically routing to appropriate teams/specialists, and providing initial responses, streamlining customer support workflows and enhancing operational efficiency.

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Automated Customer Support

This generative AI workshop equips customer service personnel with skills to leverage AI for automated support - interpreting customer inquiries using natural language processing, generating personalized responses, handling routine queries autonomously, and seamlessly escalating complex issues to human agents, enhancing customer experience and operational efficiency.

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Personalized Recommendations

This generative AI workshop trains customer service personnel to provide personalized recommendations using AI models - analyzing customer data and preferences, generating tailored product/service suggestions, creating targeted promotions and upsell opportunities, and delivering highly relevant recommendations to enhance customer satisfaction and drive business growth.

Procurement

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Identifying key terms and clauses

This generative AI workshop equips procurement personnel with skills to identify key terms and clauses using AI models - extracting and analyzing critical information from contracts and legal documents, generating summaries and highlights, and flagging potential risks or compliance issues to streamline procurement processes and mitigate contractual risks.

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Generate first drafts of contracts

This generative AI workshop trains procurement personnel to generate first drafts of contracts using AI models - inputting requirements, precedents, and guidelines to automatically generate initial contract drafts with relevant clauses and terms, streamlining the contracting process while ensuring compliance and reducing manual effort.

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Automate repetitive tasks

This generative AI workshop equips procurement personnel with techniques to automate repetitive tasks using AI models - generating standard communications, status updates, and documentation based on templates and data inputs, freeing up time for higher-value activities while ensuring consistency and accuracy across procurement workflows.

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